Data Systems-Sharetec is closely monitoring the circumstances surrounding Coronavirus (COVID-19). We have a team reviewing daily postings from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and our state and local authorities to ensure we stay on top of developments in the event proactive measures need to be taken.
Some important factors from our business continuity plan you should know during this time of uncertainty:
- The service and support you depend on daily will continue just as it always has. Our employees are dedicated to providing support and should the need arise, our team is equipped to be able to work from home. We are monitoring employees who travel and will impose self-isolation when applicable.
- Our fully redundant data centers will continue to provide uninterrupted service that you can rely on. We expect no interruptions.
- Scheduled migrations, upgrades, and conversions will continue as planned. If changes need to be made in response to something happening at your credit union, please contact your project coordinator or our Customer Care Team.
- Our Users Conference is set for September 2020 and we will continue to closely monitor the situation and provide updates as needed.
Data Systems-Sharetec is well prepared for this time of uncertainty and want to help insure your peace of mind. Thank you for your continued partnership and we will continue to update you on this ever-changing situation as the need arises.
All questions about this should be directed to Customer Care.