Texas Credit Union Software Employment Opportunities, Southwest Development

Credit Union Support Analyst Data Systems of Texas a leading provider of software for the credit union industry. We are currently hiring a Support Analyst in our Waco office. We are seeking a professional, service-driven analyst who will ultimately support our credit union software package. The ability to trouble shoot, think analytically, be organized, meet deadlines, and communicate with internal and external customers is extremely important. Job Description: Business analysis and customer support including customer training; acting as conversion project lead on new installations; coding and parameter setup on new customer systems; other work as part of conversion project team; and ongoing customer support in a telephone help desk environment. Requirements: (list is not all inclusive)  Work experience in or with banking, credit union, or financial service information systems and operations preferred.  Background in analysis and research, system conversions, implementation of projects, documentation and requirements gathering  Close interaction with clients, programmers, and technical staff  Customer training  System coding and controls within the credit union software for customers  Management of support calls in helpdesk call software  Problem-resolution, trouble-shooting, and testing of customer issues  Provide effective communication, both written and verbal with customers;  Familiarity with Windows operating system, relational database concepts, graphical user interface, terminal emulation, networks, and Microsoft Office products.  Able to work independently in stressful situations and maintain scheduled task and timetables.  Ability and willingness to travel is a must. This position includes a complete benefit package with competitive salary, paid time off, medical, 401k, and an outstanding work environment. Candidate must pass a background check at Data Systems expense before employment is offered. We are leaders in our industry and we offer an excellent opportunity to become a part of a professional organization with an energetic, upbeat culture. Visit www.datasystx.com to learn about our superior products and services! Please send resume including salary history to: 254-772-1168 (fax) or in a word or text format to tdavis@datasystemstx.com

Contact:
Support Manager, Data Systems of Texas
P.O. Box 22008, Waco, TX 76702
or mvtassatcteddx@ssy.mitoa